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Headstream, a specialist social agency.

Hi, we’re Headstream, a social specialist agency.

Using social, mobile and content, we help our clients become more successful by helping their brands be relevant in today’s connected world.

We believe being good at social lies in having a deep understanding of people. People whose attitudes and behaviours are changing as a result of their rapid adoption of social and mobile.

We are fanatical about results; give us a big strategic objective, throw us a tactical problem that needs nailing, or brief us on a challenge that’s been keeping you awake   at night, and our first question will be; how will you measure success?

So if you feel you need to super-charge your social and mobile efforts, then give us a shout!

By the way, we’re also the agency behind the Social Brands 100, the ‘Oscars’* for those brands succeeding in the social age. Check out the latest report here.

* as described by @Film4: “It’s like the Oscars of brands on twitter!”

Work

BT wholesale

BT Wholesale

A three month social media monitoring review, looking at:

  • Key conversation topics
  • Where conversations were taking place
  • Manual sentiment analysis (positive vs. negative)
  • Recommendations for ongoing content and social strategy
Maxinutrition

Maxinutrition

Social activity to build engagement around the launch of a new product

  • Influencer and community identification
  • Community management (Facebook and Twitter)
  • Community relations within specialist communities
  • Crisis communications
  • Content creation
Aviva health

AVIVA Health

Social brand strategy to identify how and where social would fit into Aviva Health

  • Six months social media monitoring
  • Workshops and interviews to identify opportunities within social
  • Social strategy
  • Content concepting
  • Community engagement recommendations
Loreal

L’Oreal

Blogger relations to build awareness of Garnier’s Tinted Eye Roll-on

  • Social media audit and analysis of the beauty blogosphere
  • Creation of blogger event to showcase products
  • Hosting and relationship building at event
  • Distribution of information and product to bloggers
  • Community engagement
Call of duty black ops

Call of Duty

Community management to support the Black Ops launch event

  • Content distribution within Facebook
  • Facebook page moderation during two day global launch event
  • Management and moderation of the U-Stream chat during the live streaming of the event

What we do

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Education

We offer a broad range of training options, from simple best practice papers and briefing sessions to in-depth bespoke education programmes. We have experience of working with senior management on a 1 to 1 basis through to sales, marketing, customer service and HR teams.

Using our leading Social Brands 100 methodology we can provide regular social media performance benchmarking against your key competitors.

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Planning

We can help you get your thinking straight and work out how you’ll prove ROI. This is valuable before embarking on any activity or developing your social media strategy:

- Audits and social analytics
- Insights from social media monitoring
- Content, channel and community strategy
- Influencer identification

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Execution

With seven years experience of rolling out successful social activity for national and global brands we know how to get cut through and build lasting communities:

- Creative campaigns
- Influencer outreach
- Community management
- Content calendars

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Meet some of the Headstreamers

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Steve Sponder

Head of Agency

LinkedIn
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Laura Jennings

Head of Engagement

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Tom Chapman

New Business Director

LinkedIn
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Darren Vernall

Art Director

LinkedIn
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Nick Owen

Head of Data Analytics

LinkedIn
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Alex Stevens

Producer

LinkedIn
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Alex Barfield

Producer

LinkedIn
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Maeve O'Sullivan

Content Director

LinkedIn
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Andrea Catt

Connections Director

LinkedIn
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Elizabeth Flynn

Engagement Director

LinkedIn

Jobs

Contact

Southampton

4 & 5 Grosvenor Square
Southampton SO15 2BE

+44 (0)23 8082 8575
team@headstream.com

London

Flaxman Court
112-114 Wardour Street
London W1F 0TS

+44 (0)20 3301 9797
team@headstream.com