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Headstream, a specialist social agency.

Hi, we’re Headstream, a social specialist agency.

Using social, mobile and content, we help our clients become more successful by helping their brands be relevant in today’s connected world.

We believe being good at social lies in having a deep understanding of people. People whose attitudes and behaviours are changing as a result of their rapid adoption of social and mobile.

We are fanatical about results; give us a big strategic objective, throw us a tactical problem that needs nailing, or brief us on a challenge that’s been keeping you awake at night, and our first question will be; how will you measure success?

So if you feel you need to super-charge your social and mobile efforts, then give us a shout!

By the way, we’re also the agency behind the Social Brands 100, the ‘Oscars’* for those brands succeeding in the social age. Check out the latest report here.

* as described by @Film4: “It’s like the Oscars of brands on twitter!”

Work

BT Wholesale

A three month social media monitoring review, looking at:

Key conversation topics
Where conversations were taking place

Manual sentiment analysis (positive vs. negative)
Recommendations for ongoing content and social strategy

Maxinutrition

Social activity to build engagement around the launch of a new product

Influencer and community identification
Community management (Facebook and Twitter)

Community relations within specialist communities
Crisis communications
Content creation

AVIVA Health

Social brand strategy to identify how and where social would fit into Aviva Health

Six months social media monitoring
Workshops and interviews to identify opportunities within social

Social strategy
Content concepting
Community engagement recommendations

L’Oreal

Blogger relations to build awareness of Garnier’s Tinted Eye Roll-on

Social media audit and analysis of the beauty blogosphere
Creation of blogger event to showcase products

Hosting and relationship building at event
Distribution of information and product to bloggers
Community engagement

Call of Duty

Community management to support the Black Ops launch event

Content distribution within Facebook
Facebook page moderation during two day global launch event

Management and moderation of the U-Stream chat during the live streaming of the event

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What we do

Education

We offer a broad range of training options, from simple best practice papers and briefing sessions to in-depth bespoke education programmes. We have experience of working with senior management on a 1 to 1 basis through to sales, marketing, customer service and HR teams.

Using our leading Social Brands 100 methodology we can provide regular social media performance benchmarking against your key competitors.

Planning

We can help you get your thinking straight and work out how you’ll prove ROI. This is valuable before embarking on any activity or developing your social media strategy:

- Audits and social analytics
- Insights from social media monitoring
- Content, channel and community strategy
- Influencer identification

Execution

With seven years experience of rolling out successful social activity for national and global brands we know how to get cut through and build lasting communities:

- Creative campaigns
- Influencer outreach
- Community management
- Content calendars